Privacy Policy

By accessing or using our website, and by voluntarily disclosing your details, you consent to the collection, use, sharing, storage, and processing of such information in accordance with this Privacy Policy. Should you not agree with these terms, we respectfully advise refraining from the use or access of this website.

What Information We Collect

At SarvaMangalamatri.com, we gather information from members and visitors who avail themselves of our matrimony services. This may include, but is not limited to:

• User photographs and horoscopes voluntarily uploaded
• Email addresses, names, and dates of birth
• Educational qualifications and professional details
• Identity documents submitted with explicit consent for verification
• User-specified passwords, mailing addresses, and postal codes
• Telephone/mobile numbers
• Billing address, credit/debit card information for financial transactions

For secure financial transactions, we employ encrypted servers to safeguard credit card details. Cookies are utilised to store login credentials — small files placed on your device that enhance service delivery. Certain pages may also contain cookies or similar technologies from third parties, over which we exercise no control.

Should you register via social platforms such as Google or LinkedIn, we may collect personal data you permit through their APIs. Furthermore, when accessing our websites or applications, the following are automatically recorded:

• Device identifiers and log files
• Geographic location
• Device information and technical specifications
• IP address (used to diagnose server issues and derive broad demographic insights)

How We Use Your Information

SarvaMangalamatri.com utilises the information collected to:

• Conduct data analysis and identify usage trends
• Assess the effectiveness of promotional initiatives
• Continually enhance our websites, applications, products, and services
• Support marketing research
• Deliver a personalised experience tailored to each member's needs
• Verification, authentication, and account access
• Prevention of fraud and suspicious activity

Our foremost objective is to ensure that your requirements are fulfilled with precision, while simultaneously refining our offerings for greater relevance and excellence.

Who We Share Your Information With

SarvaMangalamatri.com exercises the utmost discretion in handling the information entrusted to us. Identifiable details may be shared with our associates or partner agencies solely to enhance the visibility of your profile and secure the best matrimonial outcomes, always contingent upon your explicit concurrence by accessing our website. All information provided is safeguarded with the highest standards of care and security.

How Long We Keep Your Information

In accordance with our Privacy Policy, SarvaMangalamatri.com retains user information under the following specific circumstances:

• For the duration of active subscription to our services
• For fulfilling the purposes for which the data was collected
• For enforcing agreements and conducting audits
• For resolving disputes and establishing legal defences
• For pursuing legitimate business interests
• For ensuring compliance with applicable laws and regulatory standards

Information is preserved only as long as necessary to uphold these obligations, after which it is securely managed in line with regulatory standards.

Security Precautions

SarvaMangalamatri.com is committed to safeguarding your personal information through a robust framework of organisational and technical security measures. We have instituted stringent internal controls designed to protect the confidentiality and integrity of all data we process.

Changes to This Privacy Policy

SarvaMangalamatri.com reserves the right to amend this Privacy Policy from time to time, without prior notice. All modifications will be reflected and updated on this Privacy Policy page, ensuring transparency and continued access to the latest version of our practices.

We encourage members to review this page periodically to remain informed of any updates to our privacy practices.

Grievance Redressal

Should you wish to address any grievance regarding the collection, use, or handling of your personal information, you may contact us through any of the following channels:

We remain committed to responding with diligence and care to ensure your concerns are resolved promptly.